Cases.com Reviews

Came within the allotted time, I did 2 seperate orders and both arrived. Nice surprise to see I had a gold charger instead of plain white and very good quality. Phone case fits perfect and screen protector applied easily and no bubbles!

Ordered a phone case and selected and paid extra for 3 day shipping, they then sit on it for 3 days before shipping it. What is the point in paying extra for fast shipping if they are going to delay 3 days before shipping!

I ordered my phone case in March and it is now June and I still haven’t received my case. I have emailed multiple times asking for a refund as the tracking says it has been returned to sender but the company refuses to give me one. I paid over $45 for the case and shipping and am not ever going to buy from them again. Very disappointed

I ordered a case from them, never got it. I emailed three times to let them know and got no response. When you call them you get this horrible robotic answering machine that wants you to leave a message. No customer service at all. I will be charging back.

I bought a brand new S20 Ultra and was in desperate need for a case ASAP. Cases.com was the only place I could fine the case I was looking for. I ended up pay almost $60 for the case! When the order was first placed I requested and paid for overnight delivery (another $23). Like Ibsaid I was desperate.
Three days later the case was still not shipped. I emailed customer service and no accommodations were offered. I was able to get the $23 back that I paid for overnight. Here I am almost 2 weeks later still no phone case for for my S20!!! For the money I paid this is unacceptable.
Cases.com will never get another dime from me.

Shady customer service. Pay for product but never receive any track in info on case I order and paid for up front. My mistake for not doing research on this horrible seller total rip off.